Politique d’expédition
Last Updated: 11 May 2026
Thank you for shopping with Women’s Beauty Cosmetic (WBY-Cosmetic).
At Women’s Beauty Cosmetic (WBY-Cosmetic), we are committed to providing a smooth and reliable delivery experience. Please read our Shipping Policy carefully before placing an order.
1. Order Processing Time
All orders are subject to a processing period before shipment.
Please allow approximately 3 to 5 business days for order preparation, processing, quality control, and supplier fulfillment before your package is shipped.
Processing times may vary during:
* High-demand periods
* Promotional events
* Holidays
* Product launches
* Exceptional operational circumstances
Orders are processed Monday through Friday, excluding weekends and public holidays.
2. Shipping & Delivery Times
Delivery times depend on the destination country and local carrier operations.
Once shipped, estimated delivery times are generally based on standard delivery services operated by trusted logistics and postal partners, including providers such as bpost.
Estimated delivery timeframes:
| Region | Estimated Delivery Time |
| Belgium | 1- 3 business days |
| France, Netherlands, Luxembourg, Germany | 2-5 business days |
| Other European Countries | 3-10 business days |
| International | 5-15 business days |
Please note that these delivery times are estimates only and are not guaranteed.
3. Shipping Delays
Women’s Beauty Cosmetic (WBY-Cosmetic) is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to:
* Customs clearance procedures
* Carrier delays
* Severe weather conditions
* Public holidays
* High shipping volumes
* Incorrect customer information
* Force majeure events
Delivery estimates may occasionally be extended during peak periods.
4. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email including tracking information, when available.
Tracking updates depend on the carrier and destination country.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping and billing information at checkout.
Women’s Beauty Cosmetic (WBY-Cosmetic) cannot be held responsible for:
* Delays caused by incorrect addresses
* Failed deliveries due to incomplete information
* Packages sent to incorrectly entered addresses
If an order is returned due to incorrect customer information, additional shipping fees may apply.
6. Lost or Delayed Packages
If your package appears delayed or lost, please contact us at:
info@wby-cosmetic.com
We will do our best to assist you and work with the carrier to investigate the issue.
However, Women’s Beauty Cosmetic (WBY-Cosmetic) is not responsible for delays once the package has been transferred to the shipping carrier.
7. Customs, Duties & Taxes
For international orders, customs duties, import taxes, or local fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not controlled by Women’s Beauty Cosmetic (WBY-Cosmetic).
We recommend checking local import regulations before placing an international order.
8. Refused or Unclaimed Packages
If a package is refused or remains unclaimed and is returned to us, shipping fees and any return costs may be deducted from the refund amount.
9. Contact Us
For any shipping-related questions or assistance regarding your order, please contact:
info@wby-cosmetic.com